Privacy policy

PRIVACY POLICY
Convertiq LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, in accordance with the requirements of Regulation (EU) 2016/679 concerning personal data processing (General Data Protection Regulation, GDPR).
1. Introduction
This Privacy Policy applies to the services provided by Convertiq LTD, a company registered in Cyprus. By using our services, including visiting our website and engaging with our consulting and software solutions, you agree to the collection and use of your data as outlined in this policy. This policy explains our practices regarding the collection, use, and sharing of your personal data.
2. Data We Collect
We may collect, use, store, and transfer various types of personal data about you to provide and improve our services. This data includes:
  • Identity Data: First name, last name, username, or similar identifier, title, date of birth, and gender.
  • Contact Data: Email address, telephone numbers, and postal address.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We use different methods to collect data from and about you, including through:
  • Direct Interactions: You may provide Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Apply for our services
    • Subscribe to our service or publications
    • Request marketing to be sent to you
    • Give us feedback or contact us
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
  • Contractual Necessity: Processing necessary to perform our contract with you.
  • Legitimate Interests: Processing necessary for our legitimate business interests, provided your interests and fundamental rights do not override those interests.
  • Consent: Processing based on your consent, which you can withdraw at any time.
  • Legal Obligation: Processing necessary to comply with a legal obligation.
5. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • To register you as a new customer.
  • To manage and support your account.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To administer and protect our business and this website.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.
6. Data Sharing
We may share your personal data with:
  • Service Providers: Third-party service providers who perform services on our behalf.
  • Business Partners: Payment providers and other partners necessary to provide our services.
  • Legal and Regulatory Authorities: Authorities as required by law or to protect our legal rights.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules.
8. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
10. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at info@cqtech.co
11. Changes to This Privacy Policy
We keep our privacy policy under regular review and may update it from time to time. This version was last updated on 03.07.2024.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Convertiq LTD
Address: 18 Souliou, 2018 Strovolos, Nicosia, Cyprus
Email: info@cqtech.co